Average Reviews:
(More customer reviews)I purchased the LaCie D2 DVD Firewire Burner with Lightscribe® more than a year ago to use with my Apple iMac. I bought it so I could give my photo customers a custom looking DVD of their paid for images. I only used it a couple of times because the packaged Lightscribe® software didn't always recognize the the burner. I would have to cycle the power many times before it would finally "see" the burner and work. After many months of not using it, I thought by now Lacie would have released a fix for the problem, but they don't even recognize there is a problem. According to the blogs it is a very common problem even with their USB ext HD's. I've tried uninstalling the software, updating the software and reloading it, but nothing. It is a very nice looking, stylish unit, but that does me no good as a paper weight! The few times it worked it worked perfectly. This problem seem to exist between both the Apple and MS platform with either USB or Firewire. I can't recommend this product with a clear conscience to anyone especially when you can't even depend on LaCie for technical assistance.
This is an update to the above posted review: A week after I posted the above review I sent the burner back to LaCie to be repaired it is now working perfectly every time. The folks at LaCie was great. My unit was out of warranty, but they repaired it free of charge and shipped it back to me. The repair did not require any parts just labor. Apparently they had to flash or upgrade the firmware. It now works better than it did when I first purchased it. My Mac "see's" it each and every time I turn it on.
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