Average Reviews:
(More customer reviews)Mine broke down after 21 days - stopped functioning at the same time as it developed a very loud buzzing noise. The store where I bought it (not a fine retailer like Amazon) refused to exchange it. Then I entered the dark world of Memorex warranty. It took two different phone calls (each over a half hour) just to get an RMA number. Then I shipped it (a month ago). Today I called to ask about the status of the replacement. The warehouse said they hadn't received the broken one yet. UPS was good enough to give me the date they received it, the door of the building it was delivered to and the name of the person who signed for it. I called Memorex back with this information. They said it will take until Monday to find it, then 4-6 weeks to send out the replacement. In the meantime, I'm without a drive. There ought to be a law that companies put as much enthusiasm into warranty as sales! I've used Memorex products since I was a kid (my first tape recorder), but this one will be my last.
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